Children cannot live up to behavioral expectations if they are not sure what they are. It’s important that children have a clear understanding of what is and what is not acceptable in terms of their behavior and the consequences of their behavior. Children will need to be reminded regularly of expectations, rules, boundaries and consequences.
When communicating expectations to children it’s important that verbal and non-verbal communication line up. Telling a toddler to “use gentle hands” while grabbing his hands and using a loud, harsh voice will send him mixed messages while getting down to his level, looking him square in the eye, holding his hands gently and telling him in a calm but firm voice to “use gentle hands” leaves no room for miscommunication.
Communication with children should be kind, honest and constructive. In all communication nannies should communicate respectfully and strive to build up the child rather than tear him down.